Insurance companies: between artificial intelligence and human expertise
Scepticism towards the use of artificial intelligence (AI) is decreasing slightly among people living in Switzerland, and the trend towards using online channels continues to persist. These and other findings emerge from the fourth edition of the «Swiss Insurance Monitor».
The Swiss Insurance Monitor is an annual survey that gathers representative opinions on the insurance industry from the Swiss population. It is a joint project of the University of Lucerne, ETH Zurich and the University of St. Gallen.
Weitere Informationen:
https://www.unilu.ch/en/news/insurance-companies-between-artificial-intelligence-and-human-expertise-8737/
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